Journal

Notes From Brookville

Shared across every Brookville branch.

The right answer depends entirely on what the trip is actually for, and guests who get this wrong usually didn't…

Room service has a reputation for being expensive and slow that doesn't always match reality. At a well-run hotel, it's…

Most over-packing comes from planning for a version of the trip that doesn't happen — the dinner that gets cancelled,…

A hotel bar is easy to underrate. Done well, it's the one place on a business trip where the day…

Travel disrupts routine faster than almost anything else, and for guests who train regularly, that disruption is often the hardest…

Concierge is one of those hotel amenities guests under-use simply because the scope is unclear. It's easy to assume it's…

Not every event needs a dedicated venue. A hotel hall attached to a property that can also handle guests' rooms…

Breakfast is the one meal almost every guest actually eats on the property, which makes it a strangely accurate signal…

Hotel room categories can look interchangeable on a booking page — a photo, a price, a list of amenities that…

A good business trip is mostly decided before you leave the house. The guests who move through an unfamiliar city…